Google Chrome is the king of web browsers but if you're here it's probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?
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If you're experiencing any of those Chrome problems, you've come to the right place. We're going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.
Some fixes will be easier than others but none require advanced knowledge.
If you're ready to fix Chrome, let's begin!
Is it your Mac or Chrome that is slow?
Chrome isn't an independent entity, it's a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn't in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?
A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let's move further.
CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.
Common Chrome problems on Mac (and their fixes)
Mac battery draining fast
Chrome is known for its fast performance, which it gets by using your Mac's CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can't turn on your Mac?
If Mac battery life is important to you, then there's a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.
Follow these steps to find the offending site or extension:
- Open Chrome and choose Window in the top menu.
- Click on Task Manager.
- In Task Manager, click the Memory Footprint column to sort them.
Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don't leave it open in a tab anymore. Also, remember that even sites that aren't memory hogs can still be a battery drain if you have a lot of tabs open.
Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.
Chrome is running slow
Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it's time to drain the swamp.
Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.
The tip from the previous section will help a lot, but if you're still experiencing slowness, there are other fixes you can turn to.
Let's start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome's pockets are being weighed down by cache, particularly if your Mac is low on space or memory.
To manually delete your Chrome cache on Mac:
- Open Chrome and choose Chrome in the top menu.
- Select Clear Browsing Data.
- Check the history, cache, cookies, and other types of browser data that you want to delete.
- Click 'Clear data.'
Again, there's another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There's surely no easier way to manage not just the cache that's slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).
To delete Chrome cache and other browsing data with CleanMyMac X:
- Download the free edition of CleanMyMac X and launch the app.
- Go to the Privacy tab and select Chrome.
- Select what you want to clean.
Or you can even use CleanMyMac X's System Junk cleanup tool that not only removes Chrome cache files but also gets rid of 'temporary' files that clog up your system. So, hopefully, your browser will get a bit snappier.
Сhrome using significant energy on Mac
'Chrome using significant energy' may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.
- Open the Launchpad and type in Activity Monitor in the search bar.
- Now, sort by Energy and use the [x] button to quit a process.
Disable background synchronization
There's another setting that may help you out. Sadly, it's buried too deep in Chrome's Preferences but according to many users, it should greatly reduce energy consumption by Chrome.
- Open Chrome and go to Settings.
- Select Privacy and security > Site Settings.
- Scroll down and click 'Background sync.'
- Use the slider to disable the background sync.
What does it do? It stops the websites from communicating with your Mac (even after you've left that site). Was it enabled by default is a different question.
Chrome keeps freezing
Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.
We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.
Other ideas to try:
- Close all tabs
- Restore settings (Settings > Advanced > Reset settings)
- Log out from all your Google accounts and log in back again.
- Try browsing in an incognito window and see if that helps.
- Reinstall Chrome from scratch
Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.
Google Chrome is not responding
However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.
There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.
There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.
Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.
- Open your Terminal app (you can find it via the Launchpad search).
- Now, paste in
sudo purgeinto the Terminal window. - Hit Enter
See if Chrome is feeling better now.
Google Chrome keeps crashing
Chrome freezing is one thing but crashing? That's a much bigger issue as it's a sign that something is broken. But what do we do with things that are broken around here? We fix them!
Probably the most common cause of crashes is a byproduct of one of Chrome's strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.
Here's what you should do to find a problematic Chrome extension.
- Update your browser
- Run a Safety check
- Turn off browser extensions
Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.
The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select 'Safety check' from the menu on the left. Press 'Check now.' The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.
If that didn't work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that's when you've probably found the problem.
To manually disable and remove Chrome extensions:
- Open Chrome and go to Window > Extensions.
- Disable a few extensions or click Remove to completely delete them.
- Relaunch Chrome.
Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.
An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.
To disable Chrome extensions the simple way:
- Click on the Extensions tab in CleanMyMac.
- Click on Chrome Extensions and disable as you like.
Chrome won't open
Here's the list of hacks you can try if you want to repair Chrome. When Chrome won't open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:
- Press and hold Command + Q — this will quit Chrome.
- Press Option + Command + Esc — opens a Force Quit pane.
- Uninstall Chrome and download it again.
If that doesn't help, there's a possibility that the problem is Google folder permissions.
Web pages not loading in Chrome
'Aw snap!'
This is Chrome's custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you're going to fail to see the funny side.
The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we've collected a checklist of fixes for you to work through.
- Check your internet connection.
- Update Chrome.
- Restart your Mac.
- Remove Chrome extensions (for steps see 'Google Chrome keeps crashing' section).
- Disable or relaunch hardware acceleration
Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System
If you're still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.
Chrome update failed
Chrome won't update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you're still not getting anywhere, a reset or reinstall of Chrome may be in order.
To reset Chrome manually:
- Launch Chrome and go to Preferences
- Scroll to the bottom and click on Advanced Settings.
- Scroll to the bottom and click on Reset Settings.
- Read the pop-up and Reset.
- Relaunch Chrome and try to update.
Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.
Reset Chrome with CleanMyMac X's free tool:
- Open CleanMyMac X
- Go to Uninstaller tab and find Google Chrome in the list
- Click Application Reset in the dropdown menu next to the Chrome icon.
If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.
More tips to troubleshoot Chrome
Your Chrome browser should now be running great, but wait; there's more! To improve your future browsing experience we're sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.
Enable Prefetch
Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.
Use shortcuts in Chrome browser
You'd be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.
For example:
Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page
Find the full list of commands at the official Google Chrome Support page.
Frequently Asked Questions
Why does my Chrome keep freezing?
Usually, this is caused be caused by outdated browser caches. Open Chrome's Preferences to delete recent browser data.
Why does Chrome use so much memory?
Chrome is in a constant back and forth with Google's servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.
How can I speed up my browsing experience?
As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.
That's it. Hopefully, these fixes have made your web surfing better than it's ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.
Thanks for reading and stay tuned!
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-->Important
Welcome to Microsoft Defender for Endpoint, the new name for Microsoft Defender Advanced Threat Protection. Read more about this and other updates here. We'll be updating names in products and in the docs in the near future.
This topic describes how to install, configure, update, and use Microsoft Defender ATP for Mac.
Caution
Running other third-party endpoint protection products alongside Microsoft Defender ATP for Mac is likely to lead to performance problems and unpredictable side effects. If non-Microsoft endpoint protection is an absolute requirement in your environment, you can still safely take advantage of MDATP for Mac EDR functionality after configuring MDATP for Mac antivirus functionality to run in Passive mode.
What's new in the latest release
Tip
If you have any feedback that you would like to share, submit it by opening Microsoft Defender ATP for Mac on your device and navigating to Help > Send feedback.
To get the latest features, including preview capabilities (such as endpoint detection and response for your Mac devices), configure your macOS device running Microsoft Defender ATP to be an 'Insider' device. See Enable Microsoft Defender ATP Insider Device.
How to install Microsoft Defender ATP for Mac
Prerequisites
- A Microsoft Defender ATP subscription and access to the Microsoft Defender Security Center portal
- Beginner-level experience in macOS and BASH scripting
- Administrative privileges on the device (in case of manual deployment)
Installation instructions
There are several methods and deployment tools that you can use to install and configure Microsoft Defender ATP for Mac.
Third-party management tools:
Command-line tool:
System requirements
The three most recent major releases of macOS are supported.
- 10.15 (Catalina), 10.14 (Mojave), 10.13 (High Sierra)
- Disk space: 1GB
Beta versions of macOS are not supported. macOS Sierra (10.12) support ended on January 1, 2020.
After you've enabled the service, you may need to configure your network or firewall to allow outbound connections between it and your endpoints.
Licensing requirements
Microsoft Defender Advanced Threat Protection for Mac requires one of the following Microsoft Volume Licensing offers:
- Microsoft 365 E5 (M365 E5)
- Microsoft 365 E5 Security
- Microsoft 365 A5 (M365 A5)
Note
Data Glitch For Mac Os 10.13
Eligible licensed users may use Microsoft Defender Advanced Threat Protection on up to five concurrent devices.Microsoft Defender Advanced Threat Protection is also available for purchase from a Cloud Solution Provider (CSP). When purchased via a CSP, it does not require Microsoft Volume Licensing offers listed.
Network connections
The following downloadable spreadsheet lists the services and their associated URLs that your network must be able to connect to. You should ensure that there are no firewall or network filtering rules that would deny access to these URLs, or you may need to create an allow rule specifically for them.
| Item | Description |
|---|---|
Spreadsheet | The spreadsheet provides specific DNS records for service locations, geographic locations, and OS. |
Microsoft Defender ATP can discover a proxy server by using the following discovery methods:
Latest Os For Mac
- Proxy autoconfig (PAC)
- Web Proxy Autodiscovery Protocol (WPAD)
- Manual static proxy configuration
If a proxy or firewall is blocking anonymous traffic, make sure that anonymous traffic is permitted in the previously listed URLs.
Warning
Authenticated proxies are not supported. Ensure that only PAC, WPAD, or a static proxy is being used.
SSL inspection and intercepting proxies are also not supported for security reasons. Configure an exception for SSL inspection and your proxy server to directly pass through data from Microsoft Defender ATP for Mac to the relevant URLs without interception. Adding your interception certificate to the global store will not allow for interception.
Mac Os Data Recovery
To test that a connection is not blocked, open https://x.cp.wd.microsoft.com/api/report and https://cdn.x.cp.wd.microsoft.com/ping in a browser.
If you prefer the command line, you can also check the connection by running the following command in Terminal:
The output from this command should be similar to the following:
OK https://x.cp.wd.microsoft.com/api/report
OK https://cdn.x.cp.wd.microsoft.com/ping
Caution
We recommend that you keep System Integrity Protection (SIP) enabled on client devices. SIP is a built-in macOS security feature that prevents low-level tampering with the OS, and is enabled by default.
Once Microsoft Defender ATP is installed, connectivity can be validated by running the following command in Terminal:
How to update Microsoft Defender ATP for Mac
Microsoft regularly publishes software updates to improve performance, security, and to deliver new features. To update Microsoft Defender ATP for Mac, a program named Microsoft AutoUpdate (MAU) is used. To learn more, see Deploy updates for Microsoft Defender ATP for Mac
How to configure Microsoft Defender ATP for Mac
Guidance for how to configure the product in enterprise environments is available in Set preferences for Microsoft Defender ATP for Mac.
macOS kernel and system extensions
In alignment with macOS evolution, we are preparing a Microsoft Defender ATP for Mac update that leverages system extensions instead of kernel extensions. Visit What's new in Microsoft Defender Advanced Threat Protection for Mac for relevant details.
Mac Os List
Resources
Mac Os Data
For more information about logging, uninstalling, or other topics, see the Resources page.
